"Erin and Tim were a God-send! They really helped me get my broken foot and sprained ankle back into good working order. I am very thankful for all their knowledge and expertise! The whole staff was wonderful! Gold Medal PT is a great place to come for PT! Thank you, everyone, for your help. I really appreciate it. Hope you all have a great summer. I know I will!"
"Excellent as always, highly recommend. Love how you treat the problem and think of ways to do it and not just go through the motions."
"Gold Medal Physical Therapy stood by me every step of the way from surgery to rehab to half marathon training. Thank you."
"My care at Gold Medal was wonderful! I am out of pain and know how to prevent further injury. Thank you."
"My running is becoming pain free. The staff is awesome!"
"I have to tell you that I am learning new and better ways of preventing my back pain."
"My experience here has been wonderful. Everyone I had contact with has been great. I would recommend anyone to come here."
"Gold Medal has been helping me tremendously. I have suffered for 23 years and finally feel some relief. I would recommend highly."
"Sarah is awesome! A + + + all the way! Thank you for a positive and successful experience."
"Gold Medal is awesome! They took super care of me and my foot!"
"The staff has been great. I especially appreciate the flexibility in rescheduling an appointment with little lead time."
"My back has lost the pain that sent me here and I appreciate all that you did for me."
"Gold Medal is great. Everyone from the front desk, insurance, techs and therapists are great and always very helpful."
"The staff is awesome. Friendly and courteous everytime I come in. Schedule times are always flexible."
Former owner of the Super Bowl Champion Baltimore Ravens
"This is my third episode of treatment with Gold Medal. Once again they are doing a wonderful job!! They are friendly, professional, and very knowledgeable. They do a great job of working on me and improving my functionality with each visit. I always recommend them to family and friends. They have also treated my husband and mother-in-law at my recommendation, and both were very pleased with their care. I love you guys!!!!"
"Tracey and Jenn have helped me so much. Excellent therapists, compassionate. Will recommend them and Gold Medal to friends and family."
"I am very pleased with my rehab here. Everyone is very friendly and professional. I have progressed terrifically from when I started. Tracey has provided a lot of helpful tips for at home and exercise solutions Thanks for everything. This has been a very good experience!!"
"The most outstanding therapists in Baltimore, especially in Perry Hall office. I've always referred people. Outstanding in Bel Air too."
"Al is programming me for a hip replacement. The PT as well looking forward to the surgery has been helpful to me. And has helped me to over come my fears about my hip replacement."
"My experience here has been awesome. Everyone is very friendly and caring not to mention helpful."
"Dear Gold Medal Staff, Thank-you so much for the care and treatments for my back issues. Sarah and Jenn have been amazing. The entire staff is so friendly and helpful."
"The service and care I received at Gold Medal is Excellent."
"Al and all the staff were Great. My issue was isolated and corrected with great care. I am happy with the results. Thank- you!!"
"I can not emphasize enough how thankful I am for Gold Medal PT, from the therapist to office staff. Tracey is so knowledgeable and helpful, Jenn has always been so compassionate and very flexible and goes out of her way to meet our ever changing needs. Thank you all for being a shot of fresh air in the PT business."
"I really like Al. He has been excellent explaining things and answering my questions. After just two visits and homework exercises I can walk a little easier with less pain."
"The caring and training I got from the staff especially from Sarah was exceptional. Thanks for everything."
"I have to tell you I am pleased with the level of care I receive at Gold Medal. My PT is knowledgeable, listens to my concern and adjusts my treatment accordingly."
"I was very pleased with my whole experience with Gold Medal. All the therapists and staff were wonderful. I would highly recommend Gold Medal to anyone who needs therapy. Thanks."
"This was my first therapy experience. You all set the 'bar' so high! What a great experience. Everyone was so nice & friendly. Thank you for making therapy a great experience!"
"When I started I was having trouble walking and my shoulder and lower back hurt about a 10 on the (1-10) pain scale. Through the nice therapists Jeremy and Tracey, I learned a lot about my body and how to stretch it, relax it. I loved the ice, heat and electric stim with relaxing music and soft lights. Oh how many times I fell asleep. Wish I could take an exercise bike home with me. Thanks to everyone on the staff."
"I am pleased with the professional operation - reminder calls, flexibility when I have run late. "No problem" & "No worries" are very reassuring as a patient & reduces stress. Thanks very much for everything!"
"The entire staff worked so great with me. The experience was beyond just therapy. If anyone asked I would tell them to run to Gold Medal Physical Therapy. Thank you and God bless."
"You guys have been amazing. The staff is fantastic, helpful, knowledgeable and took great care of me. Thanks to all of you."
"Very knowledgeable, and very skilled in their craft. They always help me, and I feel better. I have great confidence in Kevin and his team at Gold Medal Physical Therapy. They are in a class by themselves."
"I got surgery on my ankle and once it was time for PT, you guys took great care of me. Thank you all!"
"I came to you with very little movement in my arm. I'm back to moving my arm and working with children without pain and the fear that I could be hurt by a simple pull from a little hand. The entire staff has been fantastic!"
"I've been to many physical therapy offices, your office is the best by FAR. More hands on by the therapist."
"Keep up the good work! Everything was very prompt, friendly, and smooth!"
"Thank you to all your wonderful staff for the help in achieving my goal of healing and getting better. Great therapists and staff! Thanks and good luck to everyone."
"I came in with a problem and it was quickly diagnosed & therapy prescribed. I am 100% cured."
"You did GREAT!!! Tracey and Al are both wonderful. They have given me my independence back. Their expertise, kindness and caring are so "over the top" that it is difficult to explain. Thanks."
"I truly enjoyed everyone who has taken care of me. You guys are awesome!!"
"Problems with pain, movement and strength due to carpal tunnel in both wrists. I now have "happy" hands that work."
"Thank you for making me feel better. The staff at Bel Air are wonderful. They are all very nice, patient, kind and professional."
"Jill was awesome! The receptionist was super friendly and organized. The entire staff was highly professional & always had a smile on their face.... a totally caring environment. The facilities were beautifully decorated, seems silly, but a real plus. Made you feel like you were in a Spa - not PT. Love Gold Medal!! I would recommend you guys to anyone without reservations."
"I came to GMPT after I realized I couldn't zip up my dress. Yeeks!!!! All of the staff, starting with the receptionist's greeting me & ensuring I had follow up appointments, to the PT techs with ice packs & properly placed electrodes, to the Physical Therapist - massaging, stretching & encouraging, made this a very positive experience. The improvement in my ROM and strength is significant. Thanks to everyone's effort, I was able to rappel down a 17 story building with my frozen shoulder."
"I came in with a lower back injury that was preventing me from running. Thanks to Tracey, I was able to finish my 34th half marathon."
"Both Jeremy and Jill have been extremely helpful and very very pleasant! I would NOT hesitate to tell everyone to come to Gold Medal. My treatments have been outstanding."
"I've been very pleased all the way around - with both the professional knowledge & physical treatment as well as the personal friendliness of all the staff. They answered my many questions knowledgeably & thoroughly. I felt personally very well cared for. Many thanks."
"Staff was exceptional. Always a pleasure to deal with!!"
"I had knee replacement surgery this year and had a great experience at Gold Medal. I worked with Bryan the most, and I think he is excellent!! All the staff was very pleasant, especially Jeannie, Jackie, Mary & Robin. Thank you all so much."
"I was able to regain my ankle strength to the same level as my good ankle. This is the third joint issue you have treated me for and all 3 times I have been ver pleased with the results. Thank you."
"Terrific! I learned a lot and you helped me recover from sciatic problems. Plus, everyone is so nice."
"It took a year and a half, but I am much stronger, with less pain and some good habits. Great people."
"You were all so incredibly kind to me when I struggled through my pain. As I moved on to different treatment and several second opinions, I learned that not everyone shares their knowledge as you did nor do they share their support & kindness as everyone did in Perry Hall and at the Brick Bodies site. I feel very lucky to have been under your care."
"This has been the best PT experience. The best staff, the best service, and the very best care. Thank you!"
"The staff members are attentive, diligent and so very friendly. My therapist, Bryan, listened to my concerns, was sympathetic, and focused on the therapy needed on that day. He also helped me understand exercises were important to do at home."
"I can not believe the care I have received. Everyone has been kind, thoughtful and professional. You can be sure that I will recommend friends to Gold Medal. Thank you for your care."
"I usually saw Jill for my herniated disc in my lower back, and also saw Jennifer several times. Both are exceptional therapists, always mindful of my pain level, and never pushed too far. Jill was knowledgeable and always answered my many questions. Jenn was extremely helpful and gave the best massage! The front office staff is friendly, welcoming and always very accommodating. You could not ask for a better group of people for your practice. Thank you so much."
"I came to GMPT because of pain in my back and down my right arm. Jill put me on a plan that really improved my back, neck and arm. The exercises, stimulation and massage really worked for me. I actually looked forward to my visits because I knew I would feel better afterward. The rest of the staff was also pleasant and friendly. It makes it easy to come when you are treated as a person and not just an appointment."
"I'm always raving about the staff at Gold Medal and everything they've done for me. I had been dealing with back pain for years, and finally sought treatment. After a few weeks at Gold Medal, I was walking pain free and standing up straight, which made my mother very happy! Everyone makes you feel welcome the minute you walk in the door. I recommend GMPT to all of my friends!"
Play Action Sports/
Top of the Bay Sports/ iLAX
"Everyone at GMPT has been absolutely great. I was more than pleased with the care, patience, knowledge and encouragement from the staff. Thanks to Jennifer and Jeremy for all their help. I appreciate it so much!"
"Everyone was attentive and professional. My questions were taken seriously and answered sincerely. I would definitely recommend GMPT to my family & friends."
"The staff did great, very professional and courteous. Therapy was very good. I'm leaving feeling much better and greatly improved with my movement and overall feeling. Great Job. I'll recommend your staff any time."
"Outstanding care & customer service. Continue with the course you are on!"
"I felt the office was very nice and helpful. Therapy staff very good, explains everything and listens to patient. Great with children."
"Great! Everyone very friendly. Impressed with level of expertise & knowledge."
"Fabulous! Always a nice welcome and great people, and a lot of physical improvement. Thanks for everything!"
"Dear Gold Medal Therapy Staff,
I want to wish you a very Merry Christmas and to thank you for being the wonderful, caring group that you are!
Because of your smiles, encouragement, and friendliness, I look forward to my therapy sessions and find them easier to bear.
Have a lovely New Year--and may you all receive the gifts of God's Blessings. Enjoy the Holidays."
"Thank you for all the years of wonderful care your staff has give me. You feel like family. Have a very merry holidays And a beautiful New Year."
"We wanted to thank you for your patience, kindness you showed to Richard and myself during his recent evaluation for a power chair. We wanted to let you know the chair was delivered this week. What a difference it has made in our lives. We can't thank you enough. We wish you, your family and staff a very happy, healthy holiday."
"Thank you all so much for all you have done for Larry and myself. Because of you all, we are now training for our first 1/2 marathon pain free Merry Christmas."
I can never thank you enough for making my physical therapy such an experience that was rewarding & beyond my expectations (I told you I use to hate P.T.) You are very compassionate, knowledgeable, with a very joyful spirit ad a terrific person. Gold Medal is blessed to have you. And Tim - what a wonderful co-partner you are to Al and one day you will be an excellent PTA. Your concern for me, my knee & age was above & beyond your job qualifications... Because of the two of you & my wonderful experience – I am now on a new phase of my life & I dearly appreciate your giving me that opportunity. You made me laugh again. God Bless."
"Dear Mr. Murray
Please accept my congratulations for the wonderful service your staff offer at Gold Medal Physical Therapy. After a December 2009 knee meniscus repair, 2 additional surgeries to clean out a whopping infection & a final diagnosis of septic arthritic knee, I chose Gold Medal in Perry Hall on the recommendation of my neighbors & because it was close to my home in Upper Falls. After several sedentary weeks & many doctor visits, I had not expectations of physical therapy, but from my first admission contact with Robin to my final weeks with John at Brick Bodies, I was impressed with the compassionate, professional attitude of all of the staff with whom I had contact.
I was able to keep all but one appointment during the "big 2010 snowfall"; however, the kindness of your secretarial staff, re: getting to your site & the saneness of your cancellation policy, was much appreciated. The environment in the Perry Hall office was always calm, friendly & caring & I always rewarded myself with a few Tootsie Rolls as a post therapy treat. I was so glad to work with both John & Tracey as I found their different styles, their useful tips & approaches & their compassionate professionalism to be helpful & exactly what I needed. Finally, your entrepreneurial venture with Brick Bodies extended my therapy in a wonderfully contemporary way. Once John left me on my own, I felt comfortable with the equipment and, in fact, I just tried the "Aquafit" class & am seriously considering a Brick Bodies membership.
Thank you again for truly offering "personalized professional care."
TM, PhD, RN
"Gold Medal Staff
I just wanted to thank you all for being so nice & accepting to me! You are an awesome staff and I really liked hanging out and getting to know you all. You made me feel like I fit in and I hope to be making more visits to see you all again! Hope to see you soon!!"
"To John & Jennifer
I want to thank you both so much for everything you've done for me. I'm doing well and back at work on a full-time basis. I don't think I'd be able to do it without the things you both did for me. I don't think I could've asked for two better therapists and I want to let you know that from the bottom of my heart..."
"I just wanted to take a moment to thank you most sincerely for the tremendous help that I was given by your association. When I came to Gold Medal, I was a very sick person, and, never did I ever think that I could leave a few months later, feeling better than I have felt in probably thirty years.
Your employees are positively excellent. They are so very kind, so unbelievably professional, and, extremely caring. I was fortunate to have Jeremy Stiffler for my therapist, and, I can never thank him enough for all he did to help me.
Dr. Codd is my doctor, and, even he, did not expect me to do as well as I did. He said, on my last visit, that my report was and A+...and that he really didn't think that would happen.
That certainly says a lot for Gold Physical Therapy. You all are terrific, and, I thank you from the bottom of my hart for all you have done to help me.
May almighty God bless each of you, and, may he extend his loving arms around each of you, and protect you always."
God Love You Always,
"Dear Mr. Murray,
Thank you and your staff, especially Mr. Jeremy Stiffler for all the hard work and dedication given to my wife, Mitzi in therapy sessions. The attitude of your staff has been exceptional from day one.
I would like to express my point of view as Melva Stratemeyer's husband. All the pain in her back, legs, arm and neck is gone!! Melva's attitude and her desire to be pain free was not a cake walk for her. The knee replacement surgery and follow-up therapy were not easy for her. I was not sure what to expect because Mitzi was never a physical type person. We seldom walked together or did any type of physical activities. When we were younger we liked to dance. Now we can enjoy dancing again.
"Dear Mr. Murray,
I am writing this letter to thank you and the staff at Gold Medal Physical Therapy for the outstanding care I received during the past year. As you know, I was scheduled to have lower back surgery on March 1, 2006 because of damage caused by osteoarthritis, and to remove a synovial cyst. After approximately six months of physical therapy at Gold Medal, I no longer suffered from excruciating pain, and the surgery was cancelled. Since then, after a follow-up MRI was done, it was discovered that the cyst no longer existed.
In April 2006, after two complete knee replacements at Good Samaritan Hospital, Jeremy Stiffler put me to the test with a program of rigorous exercises, including pool therapy. My surgeon's remark, "good knee bending," was proof of more excellent therapy at Gold Medal.
Finally, yes more therapy, this time for pain in my right arm due to osteoarthritis in my neck. You and Jeremy have made me pain free again. I must admit I was skeptical that physical therapy would help my conditions. You and Gold Medal proved me wrong and I am very grateful. Thank you again."
Melva (Mitzi) Stratemeyer
Just had to write a note to let you know how special you are. I appreciate all the gentle care you gave me during my P.T. sessions. I really looked forward to having you do your magic (at times it seemed mystical - almost a spiritual experience) as I felt the healing go from your hands to my body - there was a gentle form of energy exchanged.
I know that sounds a little "kookie" but you do have a special ability to aid healing by your touch; and I'm glad that you are using it.
Thank you so much for being an integral part of my P.T. - and if I ever need to return, you can be sure I will request to be scheduled with you. Continue to use your God given talents, and thanks again for your wonderful care."
"I have had the pleasure of knowing Kevin for over 5 years now. I can first of all recommend him wholeheartedly as a physical therapist and as a person. He is an excellent provider. At this point, I think he is in excellent standing with the community and all the physicians in the community. He will probably do very well in his endeavors. Finally, he is a very responsible person and I would have no problem entrusting any care to him or any of the follow up or long-term needs that my patients might have, and I think this also carries over to his own personal and professional life.
If you have any questions regarding Kevin, please refer them to me at the above address. Again, I recommend him wholeheartedly."
"I have known Mr. Kevin Murray and his "Gold Medal Physical Therapy" group since they moved into the area about 7 months. Mr. Murray along with his two associates, Ms. Jamie Turner and Mr. John Broadway have treated several of my patients and myself. They are very professional, attentive and effective in achieving the goals of therapy. I can highly recommend this hard working group of physical therapists."
"Dear Mr. Murray:
You are highly commended for establishing and maintaining a highly competent, consistently efficient and personable staff. Upon each visit, I was greeted in a professional and congenial manner.
As I reflect on the day in March when I walked into Gold Medal Physical Therapy struggling on a cane for my first physical therapy session, I realize how much progress I have made. I remember in just two weeks I was walking confidently without any assistance. John Broadway, my assigned physical therapist, began his work with high expectations, a firm hand but a gentle spirit. Each visit presented more challenges and rigorous exercise. He was diligent with his home assignments and motivated me to achieve each new goal.
Thank you for making my therapy experience positive and productive. I'm hoping that I will continue to thrive in good health, but if for some reason I should ever need physical therapy again, I will definitely return to Gold Medal Physical Therapy for your services.
Accolades to you, John, Leslie, and your staff for work well done."
Recently I completed three months of physical therapy for a frozen shoulder at Gold Medal and I want to take the time to comment on the experience and compliment your staff. I have spent my career in the healthcare industry and realize that patients will find the time to respond in a negative manner, but rarely take the time to follow-up when they have a positive experience.
Everyone that I encountered at Gold Medal was pleasant and helpful. For three months, three times a week, I was greeted in a cheerful manner by Robin. She was positive, upbeat and caring. I want to specifically express my appreciation to Jeremy. I realize that his skill and expertise was the reason that I progressed so well and achieved the results. In addition to his technical abilities, he possesses a warm, kind and compassionate manner. He always knew when to encourage me and push me to the next step.
Although the therapy was painful and uncomfortable, the manner in which I was treated made the experience so much better. Please extend my appreciation to everyone for the care that I received. I would recommend your practice highly to anyone seeking physical therapy services."
I just wanted to thank you for making me better and for showing me a better way to exercise and take care of myself.
I know this is your job, but you have such a nice way about you. I was so depressed when I first came to you about my back and my weight and I finally found someone to show me the right way to do things to carry me through even into my old age. The girl on the front of this card describes how I fell now. I am motivated to do all my stretches and exercises and I am just feeling so good about myself now. Thank you for that!
I hear business has really picked up. I am happy for you and wish you continued success in your new place."